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  • Log into your MailUp account
  • Launch the admin console
  • Click on the Help tab on the right, which allows you to quickly report your issue.


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In the Help section you can:

  • Find a solution by searching our User Guide
  • Submit a suport ticket

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If you received an error message, make sure to paste it into the message: it will help us troubleshoot the issue.


If you can't log into your MailUp account, retrieve your credentials or contact us at

Checking the status of a ticket

You can check the status of a ticket at any time by entering your email and ticket number on this page: